ADP is seeking a Workforce Manager Service Consultant to support a diverse portfolio of clients and ensure product effectiveness. Engage in technical and analytical problem-solving daily.In this role, you will thrive in building relationships with clients, taking ownership of their configurations, and understanding their operational needs. Your expertise will enable you to provide tailored support, enhance client satisfaction, and ensure smooth functionality of the Workforce Manager product. Reliable communication skills and attention to detail will set you apart.Key Responsibilities:
Diagnose product challenges and implement solutions
Take ownership of client configurations for optimal service
Analyze client's systems and assist in integration
Collaborate with project teams to address client requirements
Offer advice during firmware updates and changesRequirements:
Proven history of delivering superior customer service
Experience with Payroll, Perks, Time & Attendance preferred
Solid communication skills in written and spoken form
Basic knowledge of network hardware
Bilingual proficiency in French and EnglishUtilize your customer support and technical acumen to impact clients positively at ADP.#J-18808-Ljbffr
📌 Workforce Manager Service Consultant At Adp Dartmouth
🏢 Fairygodboss
📍 Dartmouth
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