Start a rewarding journey with Canada Life as a Customer Service Representative, where you manage both inbound and outbound calls in a healthcare setting. This role emphasizes accuracy, professionalism, and comfort discussing medical terms.

In this permanent full time position within the Creditor Underwriting Call Centre, you will help applicants by documenting their medical information and assisting with insurance applications. A structured workplace is essential, making this opportunity perfect for detail-oriented individuals who thrive under defined processes.

Key Responsibilities:
Manage a high volume of structured calls daily
Collect medical data using standardized questionnaires
Document disclosures accurately in approved systems
Process applications according to underwriting requirements
Maintain confidentiality of sensitive applicant information

Requirements:
Experience in structured phone-based roles
Knowledge of medical terminology
Solid listening and empathy skills
Detail-oriented with high data entry accuracy
Ability to handle confidential information securely

Bring professionalism, sensitivity, and clear communication skills to Canada Life's dedicated team.

📌 Customer Service Role In Healthcare Call Centre London (Canada)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Canada