- Manage customer programs or projects for defined product and service scopes in alignment with Nokia's Mode of Operation and guidelines- Plan and update customer project plans and coordinate change management for cost, scope, schedule, and quality- Ensure consistency among project financial, product, and service forecasts and participate in pre-sales and sales processes- Determine and manage delivery approach alternatives and select the final recommended approach- Oversee handovers from Sell to Execute and from Delivery to Care- Initiate and execute project contract management processes and customize global operational processes to project requirements- Manage customer relationships during delivery as the primary customer interface- Address customer complaints and changing requirements- Prepare and implement communication plans for customers and stakeholders- Monitor and control delivery within approved budgets and profitability forecasts- Ensure quality and customer satisfaction- Manage project risks and opportunities and seek opportunities to expand and renew customer contractsRequirements- 7-10 years of extensive relevant experience in project management or a related field, or a graduate/postgraduate degree in a relevant discipline- Expertise in more than one area, with a broad perspective and deep knowledge of theory and practice within a function- Strong leadership skills and ability to lead a project team,



potentially performing line manager responsibilities- Excellent communication and influencing skills, with ability to express complex information clearly and inspire others- Cross-cultural knowledge and a global mindset- Proven track record managing complex customer projects and maintaining high-quality standards- Proficiency in project management methodologies and tools, including risk management and opportunity identification- Robust analytical and problem‑solving skills- Ability to work independently and self‑direct, developing and implementing innovative concepts and plans- Excellent organizational and time management skills- Bachelor's degree (listed as the study level)Core CompetenciesDemonstrates extensive project management expertise with a focus on customer satisfaction, quality assurance, and financial oversight. Capable of leading diverse teams and managing complex customer relationships while implementing effective communication and change management strategies.Highest-signal resume keywords- Project Management- Customer Relationship Management- Risk Management- Leadership Skills- Communication SkillsATS Optimization KeywordsHard Skills- Project Management Methodologies- Change Management- Financial Forecasting- Analytical Skills- Problem-Solving SkillsSoft Skills- Leadership- Organizational Skills- Time Management- Influencing Skills- Cross-Cultural KnowledgeIndustry Keywords- Customer Programs- Delivery Approach- Contract Management- Quality Standards- Global Mindset#J-18808-Ljbffr

📌 Azure Cloud Project Management Leadership - $5,500 - $6,500 A Month (Toronto)
🏢 Flexton
📍 Toronto