Enhance your career as a Software Implementation Specialist focusing on TownSuite's eService modules. This role involves direct client communication and learning new technologies in a agile workplace.
We are seeking a Software Implementation Specialist to assist with the integration of web and mobile eService modules. Your responsibilities will include transitioning clients from legacy systems to TownSuite mERP applications, requiring strong technical knowledge and client interaction. Periodic reviewing of project milestones with clients will also be essential to ensure a smooth implementation.
Key Responsibilities:
• Onboard clients to eService product(s) effectively
• Transition clients from legacy systems to TownSuite
• Collect crucial data during the implementation process




• Communicate concerns to clients and the TownSuite team
• Assist clients with training upon project go-live
Requirements:
• Strong knowledge in Local Government Administration or related areas
• Proficiency in Microsoft SQL Server and GitHub
• Excellent verbal and written communication skills
• Ability to troubleshoot independently or with teams
• Willingness to learn and adapt to recent software and technologies
Bring your technical expertise and communication skills to enhance client satisfaction throughout the implementation process.
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📌 Software Implementation Specialist For Merp Gander (Canada)
🏢 TownSuite Municipal Software
📍 Canada