Develop your skills with IBM as an IT L2 Operations Specialist for WebSphere Application Server, focusing on enhancing business services through effective management and technical support. This role involves hands-on collaboration with vendors and external partners.You will assist in installing and upgrading business applications while managing incidents for timely resolution. Your experience with cloud technologies and monitoring tools will be crucial for investigating issues. Staying current with industry trends will also be part of your responsibilities.Key Responsibilities:
Support configuration and upgrade of applications
Manage incidents to ensure swift resolution
Use ServiceNow for tracking service requests




Engage with cloud technologies in different settings
Monitor using tools like DataDog, Splunk, and DynatraceRequirements:
Solid understanding of incident management processes
Experience with various operating systems (UNIX, Linux, Windows)
Capability to execute moderately complex tasks under guidance
Proficiency with ServiceNow for service management
Knowledge of analytical tools and infrastructure dynamicsContribute your knowledge in IT operations and service enhancement at IBM's WebSphere team.#J-18808-Ljbffr

📌 Ibm Websphere Application Operations Toronto (Canada)
🏢 Q1 Technologies
📍 Canada