McDougall House is an Addiction residential treatment facility for 12 women in recovery. We are an abstinence based facility, meaning women are not using alcohol, drugs, or gambling while in our treatment facility.

This is a weekend position working 3 different shifts . The role of the Client Support Worker (CSW) is to support the work done by the counsellors during the weekdays and supervising the facility and the clients' adherence to the guidelines and expectations as outlined for participation in the program. The facility operates 24/7 which means that CSWs must be available to work the rotating schedule of the following 3 weekend shifts:

shift 1 : 4pm- midnight, Fridays and Saturdays shift 2: mid-night to 8am, Fridays and Saturdays (with a rest period)

shift 3: 8am to 4pm, Saturdays and Sundays

Shifts are a work alone position with an on call counsellor for support. A CSW could work 1-3 weekends per month, meaning 8 hours - 32 hours per month, depending on your availability and desire for shifts.

Duties:

- Answer the front door, Answer the phone, responding to program inquiries but referring admission related inquiries to the counsellors.
- Demonstrate excellence in the provision of client services including medication distribution, documentation, and assisting clients with understanding the facility schedule and routine.
- Be ready to offer trauma informed support in conversation with clients who may come to talk about problems and concerns and to discuss relapse prevention. Diligence in documenting what was discussed so the counsellors can follow up with any concerns.
- Ensure through policy and practice that client confidentiality is maintained , Record client data and information accurately, objectively and comprehensively, and model for the clients the McDougall House values and help the clients to learn accountability in their actions and responsibilities.




- Working in a home-like setting requires performing some domestic provisions such as laundry, cleaning, and assistance with meal preparation.
- Assisting with intake and discharge procedures when needed.

Employment Requirements

- Education: Working towards completion of or have completed (diploma, certificate, degree) pertaining to Addiction, Psychology, Sociology, Social Work or another human service profession.
- An asset: Knowledge of addictions, gender specific issues as they pertain to women as well as knowledge of Twelve Step programs and their significance for women in recovery.
- Experience working in a treatment facility for women also an asset.
- Understand the importance of Professional and Personal boundaries.
- Capable of taking initiative and making independent decisions while following the guidelines established for the clients in the program.
- A supportive listener, empathic and non-judgmental.
- Possess excellent oral and written skills
- Know how to assist clients towards independent thinking and decision making
- Required: Vulnerable Sector Police Information Check
- Required: Valid First Aid/ CPR Certificates

Only those selected for an interview will be contacted. We recognize that the job search is an energy and time consuming endeavour. We thank all those who apply for their interest in McDougall House.

Job Types: Part time, Casual

Pay: $21.00 per hour

Benefits

- Casual dress
- Discounted or free food
- On-site parking

Application question(s):
- Client Support Workers fill three shifts, 08:00 to 16:00, 16:00 to midnight and mid-night to 08:00. Would you be able to accept assignment to all three shifts?

Education:
- DCS / DEC (required)

Experience:
- ADDICTION RECOVERY field: 1 year (required)

Licence/Certification:
- First Aid Certification (required)
- Vulnerable Sector Police Information Check (required)

Work Location: In person

📌 Addictions client support worker - casual weekend shifts (Edmonton)
🏢 The McDougall House Association
📍 Edmonton