Medavie is seeking a Customer Service Representative (6 Month Term) to handle a high volume of calls in a busy contact centre in Nova Scotia. The CSR will provide knowledgeable, qualified service, ensure first-call resolution where possible, and adhere to privacy guidelines and program policies.
Responsibilities include resolving inquiries on program eligibility, documenting interactions, and meeting contract KPIs, while delivering a positive customer experience.
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📌 Impactful Csr – Health Programs 6‑month Term Manitoba
🏢 Medaviehs
📍 Manitoba
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