Description Hiring experienced, hardworking and fully flexible Assistant Manager. Must have at least QSR Supervisor experience - only qualified candidates will be considered Position Description We are seeking a highly motivated Assistant Manager to lead the day-to-day operations of our Tim Hortons location The successful candidate will have knowledge of the quick service industry and be driven to run a successful operation and achieve Tim Hortons brand standards.

Responsibilities

- Managing the day-to-day operations of the restaurant - Managing labour costs through effective scheduling and floor management - Ensuring product launches and promotions are executed with perfection - Resolving Guest issues and working with the team to deliver excellent Customer Service.
- Recruitment & Retention and training new Team Members - Following up with Restaurant Manager, Operations Managers, and/or Restaurant Owner on a continuous basis regarding profitability, Tim Hortons metrics and audit performance.
- Ensures that proper staffing levels are maintained - Provides ongoing performance feedback, uses discussion planners when necessary, and conducts regular performance reviews - Sets goals and objectives - Is knowledgeable of relevant employment legislation and ensures that all laws are being followed - Supervises and manages performance of Storefront Employees, Production Employees, and Shift Supervisors to ensure all job duties and behaviors are aligned with store policies and applies progressive discipline where needed - Must be available to respond to operational issues on command.

On call Qualification

- Must have flexible availability including mornings,



evenings and weekends - Must have 1+ years of QSR Supervisor Experience - Must have minimum 1 year experience at Tim Hortons - Has experience leading and supervising teams - Demonstrate a passion for guest service and creating exception guest experiences - Has excellent communication skills - Have a passion for coaching and mentoring - Have a drive to improve, problem solve and reach goals - Strong problem-solving, organization and time management skills - Excellent knowledge of Tim Horton’s products and procedures - Action and results orientated - Strong interpersonal skills (motivating, delegation, conflict management, respect for others, listening) - Possess valid Driver’s License and car insurance. Must have this vehicle available to you at all times.
- Responsibilities, Essential Functions & Tasks: Customer Service: Job Type: Full-time Company Information Opportunity, flexibility and recent challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you. By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

📌 Assistant Manager (Calgary)
🏢 Ontario Trillium Foundation
📍 Calgary