Step into a User Support Technician role at TDX Infrastructure Services in Bolton, Ontario. This full-time position focuses on troubleshooting and training users experiencing technical difficulties.

With 3 months to 1 year of experience or relevant certification, you will play a vital role in user support and incident management. Responsibilities include consulting manuals for solutions and maintaining problem logs for team reference. Your ability to set up equipment and provide hands-on training will enhance user operations significantly.

Key Responsibilities: • Resolve user issues related to computer systems • Research solutions via technical documentation • Train users and provide appropriate guidance • Keep a detailed log of issues and procedures • Setup equipment and ensure proper software installation

Requirements: • 3 months to 1 year relevant experience • Diploma or certificate in related fields • Solid problem-solving and communication skills • Ability to execute full-time shifts, 32-44 hours/week

Contribute to user support excellence at TDX Infrastructure Services as a proactive User Support Technician. #J-18808-Ljbffr

📌 Full-Time User Support Technician Role (Winnipeg)
🏢 12427559 Canada Inc operating as TDX Infrastructure Services
📍 Winnipeg