Elevate customer experiences as a Bilingual Orders and Customer Relations Specialist. Oversee order processing and shipment tracking while addressing customer needs with clarity and care in an in-office environment. As a full time representative in Laval, this role requires fluency in French and English, along with a minimum of 3 years in customer service, preferably within a manufacturing industry.

You will efficiently manage communications about order status and contribute your expertise to a supportive team focused on development and community initiatives.

Key Responsibilities: Process customer orders via multiple channels Communicate with customers regarding delivery timelines Resolve inquiries about shipment inconsistencies Collaborate with internal teams to enhance service Use various platforms for effective communication Requirements: Bilingual in French and English At least 3 years of customer service experience Order management experience preferred Post-secondary education in business or related field Familiarity with JDE or other ERP software Leverage your customer service skills in a role dedicated to fostering positive relations and efficient order management.

📌 Bilingual Orders and Customer Relations Specialist (Laval)
🏢 Beyond Bilingual
📍 Laval