Position Overview
We are seeking a highly organized, computer-savvy and client-focused Marketing Client Services & Production Assistant to support the coordination and delivery of print, digital and social media campaigns.
The successful candidate will be comfortable with clients by phone and email, managing advertising materials and deadlines, and working closely with both clients and an internal design team. This role is ideal for someone who enjoys staying organized, managing multiple projects and ensuring advertising campaigns move smoothly from initial booking through final production.
Opportunities for advancement for the right candidate.
Key Responsibilities
- Coordinate print, digital and social media advertising packages from booking through completion.
- Communicate with clients to gather advertising materials, confirm campaign details and answer questions.
- Build and maintain positive relationships with clients through professional, responsive communication.
- Track advertising deadlines, campaign schedules and production requirements.
- Ensure client advertisements meet required specifications and deadlines.
- Maintain accurate client records, campaign information and administrative documentation.
- Follow up with clients regarding outstanding materials, approvals and revisions.
- Assist sales representatives with the administrative and production aspects of advertising campaigns.
- Help troubleshoot production issues and ensure campaigns are delivered accurately and on time.
- Provide general administrative support to the Events team.
Qualifications & Skills
- Strong computer skills and confidence in learning new software and digital platforms.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Professional and confident telephone communication skills.
- Excellent written and verbal communication abilities.
- Ability to manage multiple clients, projects and deadlines simultaneously.
- Comfortable working collaboratively with clients, sales staff and graphic designers.
- Strong problem-solving and follow-up skills.
- Ability to work independently while also contributing to a team environment.
- Previous experience in advertising, marketing, customer service, administration or media production is an asset.
Compensation: $21 per hour. What Makes You Successful In This Role
You are someone who stays organized, communicates clearly and follows things through. You enjoy working with people, are comfortable on the phone, and can confidently manage the details behind multiple advertising campaigns. You understand that great client service is about being responsive, keeping projects moving and making sure nothing falls through the cracks.
You take pride in producing accurate work, meeting deadlines and building strong working relationships with both clients and internal teams.
About Us
Black Press Media is a leading North American local news champion with operations across British Columbia, Alberta, Yukon, Northwest Territories, Nunavut, Washington State, Alaska, and Hawaii. Over 1,500 talented employees work with us to deliver unique community news and information across a full suite of traditional media channels and digital platforms. We value diverse viewpoints, new ways of thinking and a cooperative approach to delivering results.
To apply, please send your resume and cover letter to:
Stephanie Rhodes
General Manager, BP Events, National Classified Call Centre
[email protected]
Applications will be accepted until position is filled.
Only those selected for an interview will be contacted.
📌 BP Events Marketing Coordinator (Surrey)
🏢 Black Press Media
📍 Surrey