We are seeking a dedicated and organized Optometric Assistant to join our eye care team. The ideal candidate will provide exceptional patient care, support the optometrists, and ensure smooth clinic operations. This role offers an excellent prospect for individuals interested in healthcare, optical services, and patient interaction within a fast-paced medical environment. Prior experience in medical offices or optical settings is preferred but not required, as training will be provided. YOU MUST BE AVAILABLE TO WORK WEEKENDS
Duties
Greet and check-in patients, ensuring a welcoming environment
Assist patients with their initial paperwork and update electronic medical records accurately
Conduct pre-test procedures
Manage front desk responsibilities including scheduling appointments, answering phone calls, and verifying insurance information
Educate patients on optical products and assist with retail sales of glasses, contact lenses, and accessories
Maintain cleanliness and organization of the clinic and optical displays
Support pediatric patients by providing gentle care and age-appropriate communication
Skills
Prior experience in a medical office setting or optical practice is highly desirable
Familiarity with electronic medical records systems
Robust knowledge of medical terminology relevant to eye care
Excellent patient care skills with compassionate communication abilities
Ability to handle front desk duties efficiently, including scheduling and insurance verification
Experience in retail sales or sales techniques to promote optical products effectively
Knowledge of optical products and services is a plus
Ability to work well with pediatric patients and adapt communication accordingly
Organized, detail-oriented, with solid multitasking skills to manage various responsibilities seamlessly
This position is integral to providing outstanding eye care services while supporting a friendly and professional environment. We look forward to welcoming a motivated individual committed to excellence in patient service.