Key Responsibilities

- Work with insurance business stakeholders to understand and document business requirements.
- Analyze P&C; insurance processes such as:
- Policy issuance and renewal
- Current business and endorsements
- Claims FNOL and claims processing
- Billing, invoicing, payments, and collections
- Underwriting and rating
- Translate business requirements into functional requirements, user stories, and acceptance criteria.
- Work closely with Guidewire developers, solution architects, QA teams, and product owners.
- Understand and document Guidewire configuration and product capabilities.
- Identify gaps between standard Guidewire functionality and business requirements and recommend solutions.
- Create process flows, business rules, use cases, and functional specifications.
- Support integration requirements between Guidewire and external systems.
- Participate in backlog grooming, sprint planning, demos, and Agile ceremonies.
- Review test scenarios and support SIT/UAT.
- Work with business users during UAT and help resolve functional issues.
- Perform impact analysis for changes to existing Guidewire implementations.
- Support production issues and provide functional analysis/root-cause investigation.

📌 Business analyst - Guidewire (Toronto)
🏢 Zodiac Solutions
📍 Toronto