12 Sep
|
Arthur J. Gallagher u0026 Co. (AJG)
|
Calgary
12 Sep
Arthur J. Gallagher u0026 Co. (AJG)
Calgary
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
Here, you’re not just improving clients' risk profiles, you’re building trust. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
The Select Client Service
Manager is accountable for delivering high quality and efficient service to external clients through the day‑to‑day account management of an assigned group of accounts that are similar in size with relatively straightforward to moderately complex needs. This role reports directly into either the Center's Client Service Director or the Center's Client Service Supervisor. This role directly contributes to key business outcomes such as client retention, client satisfaction, client growth, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
Successfully and profitably manages an assigned group of accounts Is the primary contact for the buyer and the ultimate owner of the renewal process,
ensuring that the best possible solution is delivered to the client in a high‑quality & timely manner Secures existing business and drives the sale of additional services and lines of coverage Uses technology as a tool to maximize productivity and quality Effectively manages/balances multiple and sometimes competing priorities Previous insurance knowledge and experience managing client relationships preferred Infrequent out of town travel required Solid financial acumen Strong written and verbal communication skills Proficient in using technology as a tool to maximize productivity and quality Strong written and verbal communication skills Effectively manages/balances multiple and sometimes competing priorities On top of a competitive salary, outstanding teams and exciting career opportunities, we also offer a wide range of benefits. Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee assistance programs Opportunity for versatile work arrangements Paid sick days & personal days Employee referral bonus program We value inclusion and diversity Inclusion and diversity (I&D;) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #
📌 Client Solutions Manager - Small & Medium Business, Commercial Insurance (Calgary)
🏢 Arthur J. Gallagher u0026 Co. (AJG)
📍 Calgary