Thank you for considering applying for our Dental Concierge role. We're excited to be hiring for full-time Dental Concierge at Alton Dental.
Our Dental
Concierge role is unique position for a dental office - this is because we do not operate as a ‘standard’ dental office. We see this role as a service-minded professional who loves a quick-paced environment within a health care setting. This highly important role greets and services our patients from our Care Desk, while also being an integral part of managing our office and supporting our team members.
Your Responsibilities
Below we’ve listed your formal responsibilities, but other responsibilities may arise.
Act as the first point of contact to patients, particularly through welcoming and hosting in-person, over the telephone, and through email, with a view to deliver outstanding customer/patient service.
Coordinate appointments, fill vacancies in the schedule and coordinate schedules for practitioners.
Manage patient inquiries, complete referrals,
liaise with other offices in a clear and concise manner.