About Jukebox Jukebox is a global online printing company known for premium print, specialty papers and finishes, and products made to a higher standard. From business cards and stickers to packaging, books and custom projects, we work with major brands, small businesses, designers and independent creators around the world.

The Role Jukebox is looking for an established Director of Social Media to lead our complete social media function across strategy, content, paid social, creators and community.

We are taking a bolder approach to social in 2027 and beyond. We want original work people choose to follow, stronger product launches, ambitious collaborations and a closer connection with the designers, creators and businesses that use Jukebox. You will set the direction, build the team and make social media a major part of how Jukebox grows.

You will oversee Instagram, TikTok, YouTube, Pinterest, Facebook, LinkedIn and other relevant and emerging channels, with a clear purpose and approach for each. This is not a first Director opportunity. Previous employment in a formal Director or Head-level social media role, including direct team leadership, is mandatory.

What You’ll Do Set and own the social media strategy, annual roadmap and role of each platform

Develop original content series, campaigns, product launches and collaborations

Own paid social strategy across Meta, TikTok, YouTube, Pinterest and LinkedIn, including budgets, audiences, creative testing and performance

Lead social content from the initial idea through production, publishing and review

Recruit, lead and develop the social media team

Build creator, influencer, ambassador and user-generated content programs

Oversee community management, social listening, brand reputation and responses to sensitive issues

Set clear KPIs and use the results to improve organic content and paid campaigns

Manage agencies, creators, production partners, technology and platform relationships





Who You Are You have led social media for established companies or major brand accounts and can clearly show the channels, teams, budgets and results you owned. You know how to build a social media function, not simply keep a content calendar full. You have strong editorial judgement, understand what belongs on each platform and know how to turn creative work into measurable growth.

Qualifications At least ten years of professional experience in social media, content strategy or digital brand marketing

At least five years directly managing social media employees, including hiring, coaching and performance management

Previous employment in a formal Director, Head, Senior Director or VP-level social media role at an established company, brand or agency

Proven responsibility for major company or client accounts across organic content, paid social, community, creators, budgets and performance

Strong knowledge of Instagram, TikTok, YouTube, Pinterest, Facebook, LinkedIn and emerging platforms

Experience leading ongoing content, major campaigns and product launches from strategy through production and reporting A record of measurable results across audience growth, engagement, traffic, conversion or revenue

Experience managing budgets, agencies, creators and production partners

Robust writing, editorial, analytical and presentation skills

Verifiable employment history and leadership responsibilities, supported by skilled references

Preferred Experience Experience building or expanding a social media department

Experience with a premium consumer, ecommerce, retail, technology or design-led brand

Experience managing social media for audiences in both Canada and the United States

Experience in both agency and in-house environments

Experience with social commerce, affiliate programs or creator-led sales An interest in print, packaging, design and creative communities

Work Schedule This is a full-time, in-office position based at Jukebox Headquarters in Richmond, BC. This is not a remote position.

Company Benefits Company events

Dental care

Vision care

Extended health care

Paid time off

📌 Director of Social Media (Richmond)
🏢 JUKEBOXPRINT.COM
📍 Richmond