Join Swish as Director, Supply Chain

From coast to coast, we help communities feel confident that the spaces where they work and live are clean, safe, and hygienic. We are Canada’s source for high-quality cleaning supplies and equipment, offering professional-grade, environmentally responsible solutions tailored to our customers’ needs.

Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools & Powered Equipment, Safety, PPE, and more. The Director, Supply Chain is responsible for leading Swish’s Supply Chain team and overseeing category management, purchasing, supplier relationships, inventory flow, working capital and supply chain performance. This role provides strategic leadership to the Category Managers and Supply Chain Coordinator and works closely with Sales, Marketing, e-Commerce, Operations, Finance, and Branch leadership to ensure the right products are available at the right time, in the right quantities, and at the right cost.

The Director is accountable for developing and executing supply chain strategies that support growth, profitability, inventory productivity, supplier performance, and customer service. Lead, coach, and develop the Supply Chain team, including Category Managers and Supply Chain Coordinator. Develop and execute supply chain and category strategies aligned with company objectives.

Oversee product portfolio management, SKU rationalization, sourcing, purchasing, and supplier performance. Ensure appropriate product availability while balancing service levels, inventory investment, and working capital. Lead negotiations on supplier pricing, terms, rebates, programs, and other commercial agreements.

Accountable for achieving annual rebate, margin, cost, and other supply chain performance targets. Establish and monitor supply chain metrics and KPIs, including supplier performance,



inventory, product availability, and category performance. Oversee SKU, supplier, and product data management and drive continued improvement in ERP and PIM data quality.

Identify and manage supply risks, including shortages, backorders, supplier concentration, and obsolete or slow-moving inventory. Partner with Finance on inventory management, forecasting, budgeting, and working capital initiatives. Drive continuous improvement across supply chain processes, reporting, systems, and ways of working.

Provide leadership on supplier escalations, complex sourcing requirements, and strategic procurement initiatives. Post-secondary education in Business, Supply Chain, Merchandising, Operations, or a related field preferred (equivalent work experience will be considered) 7+ years of progressive experience in supply chain, purchasing, procurement, category management, or a related field, including leadership experience. Strong knowledge of procurement, inventory management, category management, and supplier relationship management.

Demonstrated experience negotiating supplier agreements, pricing, terms, rebates, and commercial programs. Strong business and financial acumen with an understanding of margins, inventory, working capital, and product performance. Solid analytical and problem-solving skills with the ability to translate data into business decisions.

Epicor P21 experience is considered an asset.

Strong Microsoft

Excel and/or Google Sheets skills. Supply chain designation such as SCMP or equivalent is considered an asset.

Annual performance bonus eligibility Vacation: Company-paid Extended Health & Dental Care Company contributions to a Registered Retirement Savings Plan (RRSP) Employee & Family Assistance Program (EFAP) Access to hundreds of employee discounts across home, wellness, travel, fashion, and more Unlimited training and development with an industry-leading brand to help you grow your career

📌 Director, Supply Chain -- Distribution & Logistics (Deep River)
🏢 Swish Maintenance
📍 Deep River