Elevate guest experiences as a Front Office Supervisor at Dakota Dunes Resort. Oversee front desk operations while ensuring exceptional service and effective check-in/out processes.

In this supervisory role, you will lead a team of Front Desk Agents, manage scheduling, training, and performance support. Your excellent communication and leadership skills will be vital in addressing guest inquiries and resolving concerns promptly. Maintaining a welcoming atmosphere and ensuring procedure compliance will enhance guest satisfaction throughout their stay.

Key Responsibilities: • Supervise daily front desk operations and team performance • Ensure efficient check-in/out services for guests • Address guest inquiries and concerns professionally • Support and motivate front office staff for optimal service • Maintain organized and compliant front desk area

Requirements: • Associate or bachelor's degree in hospitality preferred • Minimum 3 years in front desk or guest services • At least 2 years in a supervisory position • Proficient in Opera and Microsoft Office • Strong verbal and written communication skills

Lead a dedicated team and enhance the guest experience at Dakota Dunes Resort.

📌 Front Office Supervisor at Dakota Dunes (Winnipeg)
🏢 Dakota Dunes Resort
📍 Winnipeg