Join the Delta Hotels Sherbrooke Conference Centre as a Senior Manager for Rooms Operations. This position is pivotal in driving guest satisfaction and operational efficiency across multiple departments including Housekeeping and Front Office.As a seasoned manager, you will manage day-to-day operations while cultivating an workplace of empowerment and motivation among team members. Your insights on guest and employee satisfaction will be critical in developing strategic action plans to enhance service quality and performance metrics.Key Responsibilities:
Lead and verify operational compliance across departments
Foster team communication and goal alignment
Address guest and employee concerns with professionalism
Conduct performance reviews and one-on-one meetings
Execute financial audits and manage resource allocationRequirements:
High school diploma or GED with relevant experience
Preferred 2-year degree in Hospitality Management
Robust analytical and leadership capabilities
Customer service orientation and proactive mindset
Ability to handle diverse operational tasksDrive success and ensure high standards of service as part of the team at Delta Hotels.#J-18808-Ljbffr