Elevate customer experiences as the Customer Relationship and Renewals Manager at SOTI's Mississauga location. This role focuses on account growth, sales strategies, and fostering positive client interactions.
SOTI is seeking a Customer Relationship and Renewals Manager for a 12-month contract. You'll manage customer accounts, drive renewals, and upsell products while providing valuable feedback to enhance service delivery. Leverage your experience in technology-based sales and your passion for innovation to excel in this dynamic environment.
Key Responsibilities: • Serve as the main contact for clients,
ensuring a positive experience • Achieve renewal targets and upsell SOTI offerings • Collect and disseminate client information effectively • Collaborate cross-functionally to support sales strategies • Maintain solid relationships with clients to drive account growth
Requirements: • 2+ years in B2B sales or renewals, ideally in tech • Familiarity with Salesforce is a plus • Strong communication skills and phone presence • Team-oriented mindset with a results-driven approach • Detail-oriented with strong problem-solving abilities
Drive customer success and sales growth at SOTI—where your skills can make a significant impact.