Lead crew activities as a Shift Supervisor at Tim Hortons. This full time role focuses on exceptional customer service, team motivation, and operational efficiency.
In this hands-on supervisor role, you will guide crew members during shifts to meet Tim Hortons’ high standards in cleanliness, product quality, and customer experience. Your leadership will directly impact guest satisfaction while ensuring adherence to safety and operational protocols. Take charge of crew training, resolve customer complaints, and maintain an energetic work environment.
Key Responsibilities:
• Supervise crew operations to ensure high customer service
• Handle customer requests and resolve complaints promptly




• Maintain cleanliness and stock displays during shifts
• Report on employee performance and provide feedback
• Ensure compliance with food safety and operational standards
Requirements:
• Previous supervisory experience preferred
• Knowledge of Tim Hortons procedures and products
• Certification in food safety training is a plus
• Strong communication and interpersonal skills
• Able to lift up to 30 pounds regularly
Drive team excellence and guest satisfaction as a Shift Supervisor at Tim Hortons.
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📌 Shift Supervisor at Tim Hortons (Chilliwack)
🏢 Ontario Trillium Foundation
📍 Chilliwack