Working Title: IT Advanced Business Analyst

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

- Job ID: 96867
- Location: St. Paul
- Telework Eligible: Yes,
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 09/11/2026
- Closing Date: 09/17/2026
- Hiring Agency/Seniority Unit: Minnesota IT Services
- Division/Unit: Department of Human Services (DHS)
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $37.72 - $62.21 / hourly; $78,759 - $129,894 / annually
- Job Class Option: Business Analyst
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Exempt - Administrative
- Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

As the IT Advanced Business Analyst, you will perform business analysis functions supporting the development of IT application projects. You will use a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization to document requirements, and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business needs and processes, software requirements, data management systems and development of specifications for technology initiatives.

The IT Advanced Business Analyst works as a liaison between IT and business representatives, analyzing business activities and translating them into solutions to purchase, implement, or develop. The IT Advanced Business Analyst works with development team members by guiding, consulting, and collaborating on the development, testing, deployment and adoption of solutions. The IT Advanced Business Analyst also communicates and consults with system user populations concerning system changes and coordinates implementation planning for changes and releases.

The incumbent will participate in and in practice: Business Analysis Planning and Monitoring; Elicitation;

Requirements Management and Communication; Enterprise Analysis;

Requirements Analysis; and Solution Assessment and Validation using industry best practices for and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.

This Position Requires An Employee To Work Onsite At 540 Cedar Street, St. Paul, Minnesota At Least 50% [or More Or Less If Space Limitations Remain] Of The Time, With Limited Telework Available.

Telework Eligibility Depends On

Residence

- Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
- Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
- Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles.

Minimum Qualifications To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here: This position requires a minimum of four (4) years of experience in performing IT business analysis functions.

Experience Must Include

- Translating complex business, technical, and system information into clear language while evaluating business processes and systems to identify improvement opportunities and recommend practical technology or process solutions.
- Experience gathering and communicating business needs and functional requirements via one or more of the following: High Level Requirements, Use Cases, Test Cases, Specifications, User stories, Business Process Models, UML, Diagrams, and Wireframes.
- Applying advanced problem-solving skills, including problem definition, information gathering, research, root-cause analysis, alternatives analysis, solution development, and implementation.
- Collaborating effectively with developers, testers, project managers, business partners, vendors,



and other stakeholders throughout the system development life cycle.
- Managing and prioritizing multiple assignments and deadlines, working independently and/or collaboratively as a team identifying emerging issues, and recommending alternative solutions.
- Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
- Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

Strongly Preferred Qualifications

- Experience providing enterprise-level functional leadership for the Minnesota Eligibility Technology System (METS), including healthcare eligibility determinations, eligibility notices, system integrations/interface, security and identity management, modernization initiatives, and complex regulatory requirements.
- Demonstrated understanding of the Healthcare programs the Department of Human Services, and MNsure oversees or administers in collaboration with their partners.
- Working knowledge of business approaches such as System Development Life Cycle (SDLC), Rationale Unified Process (RUP) and methodologies such as Business Process Modeling (BPM), Unified Modeling Language (UML), Lean Kaizen, structured English, Waterfall, Iterative, and Agile (Scrum/Kanban).

Preferred Qualifications

- Experience providing enterprise-level business analysis leadership for highly complex, multi-program technology initiatives and establishing enterprise strategies, governance frameworks, documentation standards, and quality-assurance practices for large-scale IT programs.
- Experience evaluating organization-wide business processes and advising senior leadership on strategic system improvements, modernization opportunities, risks, dependencies, and implementation priorities.
- Experience directing cross-functional requirements and solution-analysis activities while offering functional leadership, consultation, and mentorship to business analysts and multidisciplinary project teams.
- Strong negotiation, facilitation, and relationship-management skills with a proven ability to foster collaboration, build consensus, and resolve conflict among diverse stakeholder groups, including multiple state and partner agencies.

Additional Requirements It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

- SEMA4 Records Check (applies to current and past state employees only)
- Criminal History Check
- Reference Check
- Social Security and Address Verification
- Education Verification
- Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at (phone hidden) or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Human Resources at [email protected].

Connect 700 Program To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at [email protected].

Veterans To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

- Meet all Minimum Qualifications identified in this posting.
- Meet all of the RSV criteria.
- Submit a copy of your DD-214 form by the closing date to: [email protected]

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:
- Meet service requirements and have a verified service-connected disability rating of at least 30%.
- Provide qualifying documentation verifying the disability.




- Meet all Minimum Qualifications identified in this posting.
- You must submit all documentation by the closing date to: [email protected]

Current State Employees

- Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 4/Business Analyst position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
- Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth

Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children

- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

- Training, classes, and career development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at (phone hidden) or email [email protected] and let us know the support you need.

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