Become a vital part of Gordon Food Service as a Bilingual Service Coordinator for Inno Serv operations. Utilize your bilingual skills to coordinate technical support and enhance customer service efficiently.

In this energetic role, you will serve as the operational hub for Inno Serv's field service, ensuring seamless planning, scheduling, and dispatching. Proficiency in both English and French is essential as you'll manage field service requests and work closely with Service Managers to optimize workflow.

Your technical expertise with beverage and chemical equipment will be key to diagnosing issues and guiding field resolutions.

Key Responsibilities:
Manage field service requests using FSM software




Collaborate with Service Managers to balance workloads
Track customer accounts to ensure SLA compliance
Coordinate shipping and staging of parts for repairs
Communicate promptly to resolve customer escalations

Requirements:
High School Diploma or equivalent
Bilingual in French and English
Technical experience with beverage equipment repair
Experience with FSM software or ticketing systems
Proficiency in Google Workspace applications

Leverage your technical skills and bilingualism to enhance service coordination at Gordon Food Service.

📌 Bilingual Service Coordinator At Gordon Food Service Winnipeg (Canada)
🏢 Intercity Packers
📍 Canada