12 Sep
|
University of Saskatchewan
|
Saskatoon
12 Sep
University of Saskatchewan
Saskatoon
Join the University of Saskatchewan as an IT Support Specialist, where your technical skills meet exceptional customer service. In this full time position, you will support campus technology and audio-visual systems for faculty, staff, and students.
This role involves providing vital IT assistance using both remote access and face-to-face interactions. Your primary duties include troubleshooting issues, configuring multimedia devices, and logging all support requests in the official tracking system.
Excellent communication and problem-solving abilities will be key to your success.
Key Responsibilities:
Assist users with technology, audio-visual equipment, and software
Set up and support videoconferencing and multimedia technologies
Ensure all support queries are documented clearly
Manage installations and configurations for endpoint devices
Gather user information to diagnose and resolve issues
Requirements:
Technical diploma in a related field is essential
At least three years of experience in support roles
Knowledge of multimedia equipment maintenance
Ability to work under time-sensitive conditions
Effective customer communication in English
Bring your technical aptitude and customer-focused service to enhance the IT landscape at the University of Saskatchewan.
📌 It Support Specialist At University Of Saskatchewan Saskatoon
🏢 University of Saskatchewan
📍 Saskatoon