Shape the future of Managed Services as a Client Account Manager with MNP. Focus on building strategic client relationships and ensuring service satisfaction to propel client growth.
MNP is seeking a Client Account Manager with over five years of experience in Account Management or Customer Success. This pivotal role emphasizes understanding client goals, overseeing service delivery, and fostering long-term relationships. Collaborate with diverse teams to elevate client experiences and proactively address service improvements.
Key Responsibilities: • Serve as primary contact for assigned clients • Conduct regular business reviews to assess performance • Monitor service delivery performance and quality metrics • Develop account plans with growth opportunities • Provide clients with performance insights through reports
Requirements: • Over 5 years in Account Management or similar role • Experience in Managed Services or IT/technology delivery • Robust communication and presentation skills • Ability to handle multiple accounts effectively • Proactive approach to problem-solving and improvement
Drive client success and elevate service standards as a valued Account Manager with MNP. #J-18808-Ljbffr