Location: CHANEL Toronto Head OfficeReports to: Retail Operations ManagerContract: Fixed-term, full-time (6 month contract)Your Role @ ChanelAs the Retail Operations Coordinator, you will support the key operational initiatives and programs across Chanel Canada boutiques.You will work cross‑functionally with boutique teams, retail management, and corporate partners.Retail Operations & Change LeadershipCollaborate with boutique teams to identify operational improvements.Support change management activities, including stakeholder engagement, communication, and training to maximize adoption of new processes, tools, or standards.Act as a liaison between boutiques and head offices, ensuring local needs are addressed and best practices are shared.Retail ExcellenceMaintain all new and existing operational processes and ensure boutique alignment.Scale solutions that optimize both front‑of‑house and heart‑of‑house operations.Participate in boutique operational activities, launches, inventory management, asset protection, and compliance projects, driving a culture of accuracy and vigilance.Monitor the rollout of existing & current technologies, systems, and tools to elevate boutique operations.Strategy & InnovationPartner with boutique management to implement strategies that reduce risk, control costs, and improve the overall customer and employee experience.Foster a culture of innovation by encouraging creative solutions, piloting new ideas, and sharing learnings broadly.Leadership & InfluenceOrganize and facilitate regular project update meetings, workshops, and feedback sessions to ensure alignment and momentum.Serve as a role model for adaptability,



resilience, and positive change.Collaboration & CommunicationEnsure clear, timely, and effective communication of status updates and outcomes to all stakeholders.Partner with the Retail Operations Manager and other leaders to synchronize project efforts and share resources.Uphold and communicate Chanel’s values, standards, and expectations in all project activities.What you will bring to the role2-4 years boutique operations experience.Experience with RFID, Point of sale, Coupa and Microsoft 365 an asset.Tech savvy, with proficiency in Microsoft Office and project management software.Exceptional communication and relationship‑building skills.Analytical mindset with strong attention to detail, urgency, and accountability.Passion for driving operational excellence and continuous improvement.What you will gain from this experienceThe opportunity to work with one of the most iconic, creative, and visionary luxury brands in the world. A dynamic, supportive team environment where you will grow both personally and professionally while shaping the future of CHANEL. The chance to develop long‑lasting relationships with a diverse team, enhancing your skills and expertise within the luxury retail industry.BenefitsCompetitive salary: $60‑65k CAD annually + bonus.Wellbeing programmes.Learning and development opportunities.Parental leave for all parents worldwide.EEO StatementChanel welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.#J-18808-Ljbffr

📌 Retail Operations Coordinator - C$60,000 - C$65,000 A Year (Winnipeg)
🏢 Chanel
📍 Winnipeg