Description

Job Type

Full-Time (3 days on and 3 days off, 7pm-7am)

About the Role

As a Transitions Caseworker, you will play a key front-line role in supporting clients as they navigate pathways out of homelessness and into housing stability. Using a Housing First and Recovery-Oriented approach, you will work alongside individuals to identify barriers and build on personal strengths to promote long-term, sustainable recovery and independent living. Working as part of our Housing Transitions Team, you’ll support clients through all stages of the housing process—from intake and move-in to long-term case planning and community integration.

Some of your responsibilities would include:

Proactively engaging with clients to understand their current needs, barriers, and strengths

Supporting clients through personalized case management, goal-setting, and progress tracking

Assist with securing housing—scheduling viewings, lease signings, move-ins, and more

Help clients overcome practical barriers such as ID, bank accounts, rent payment, and furniture

Provide one-on-one support for life skills, recovery planning, and goal development

Collaborate with housing partners and community resources to support client success

Provide transportation to appointments, meetings, and housing-related activities using an agency vehicle

Ensure accurate documentation including case notes, stats, and housing-related forms

Conduct regular check-ins and maintain professional rapport with clients

Support transitional housing clients with move-ins, inspections, room cleaning, and guest management

Actively participate in team meetings, program evaluations, and community engagement

Follow all agency policies, regulatory standards (MSDS, OH&S;, WHMIS), and Accreditation requirements





Be a positive ambassador for Alpha House and its values

About You

We are looking for a compassionate, motivated individual with strong case management skills and a deep understanding of housing systems, recovery models, and support for vulnerable populations. The ideal candidate would have the following A minimum two-year diploma in a social science discipline, or currently enrolled

Housing case work experience, ideally with vulnerable populations

1+ year of experience in addictions or mental health support

Solid knowledge of Calgary’s housing, shelter, and social services systems

Skills in harm reduction, trauma-informed care, crisis management, and recovery-oriented systems of care

Robust written and verbal communication and interpersonal skills

Ability to work both independently and collaboratively in a fast-paced environment

High ethical standards and respect for client confidentiality and dignity

Comfort with documentation, MS Office, and case management software

Physically able to assist clients from prone/sitting positions and lift items up to 35 lbs

Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position

Able to complete Privacy Training & “It’s your Move” training, or equivalent Patient Lift training

About Alpha House

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

Medical Benefits after six months of continuous work

Personal Development and training opportunities

📌 Overnight Transitions Caseworker (Winnipeg)
🏢 Alpha House
📍 Winnipeg