Warranty/Customer Care SpecialistSalary: $65,000 - $81,500 annually.Monthly Bonus: One year sign off and customer survey bonus, approximately 8% of salary (~$7,000). Yearly Bonus: 5% of salary (~$4,000). Location: Edmonton, AB. Type: Full‑time.A Day in the Life of a Customer Care SpecialistSchedule appointments with Jayman customersCoordinate various trades to complete work as requiredLead with pride in both appearance & behaviour while on‑siteResponsible for signing off both 2‑month & 11‑month service requestsStrong organizational skills with handling various impromptu or emergency callsFollow Jayman’s processes & procedures to ensure Customer Experience excellenceService and maintain Jayman Sales Centres and ShowhomesPerform a variety of hands‑on repairs in customer homesMaintain a team workplace through high‑quality communication with customers, trades and Jayman team membersWhat you will bring to the tableStrong maintenance skills – Jack/Jill of all tradesRed Seal certification in building trades (e.G. carpentry, drywall, finishing, etc.)



requiredAbility to use your own tools to complete required workStrong ability to be proactive and adapt to continually shifting prioritiesExcellent attention to detailStrong sense of urgency and ability to meet various deadlinesWell‑developed communication skillsExceptional customer experience skills3‑5 years of experience in the construction and/or warranty field with a general understanding of ANHWP considered an assetValid Driver’s license and clean abstract requiredBenefitsSalary range $65,000 – $81,500Opportunity to participate in Jayman Employee Investment Program (subject to eligibility)Company vehicle suppliedFlexible health and dental coverageUniforms providedEmployee matching group RRSP programCustomized Training Programs; continuing education focusOpportunity for growth and career advancementEmployee discountsAnnual wellness allowanceSocial Club event#J-18808-Ljbffr

📌 Warranty/Customer Care Specialist - $65,000 - $81,500 A Year (Winnipeg)
🏢 Jayman
📍 Winnipeg