The Program Leader, based at the Valcartier Military base, manages a group of employees at a site, usually including team leaders who provide services to the Client-Partners as part of large, complex and high-risk projects and programs. The incumbent provides support within one or more service line, monitors project activities, including those of contractors, consultants and stakeholders, and reports on those activities to the Client-Partners and DCC regional management. The incumbent leads a team of professionals and manages the human resources responsibilities for the team.

The incumbent also manages the Client-Partner relationship. The incumbent develops creative solutions and ensures the team is focused on collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES The duties and responsibilities listed below are representative but not all-inclusive:

Primary Help the Site Manager develop and manage the financial aspects of the business unit (e.g. prepare and track budget, carry out financial reporting, monitor key performance indicators, allocate hours for service level arrangements)

Lead the development and delivery of services at the site, including cross-service line integration

Manage operations of large and complex projects or programs for multiple service lines (e.g. develop and manage service level arrangements, manage contracts, carry out quality assurance planning, update and track program financials, budgets and schedules, and oversee and manage program staff and consultants)

Help develop service level arrangements for special or unique programs to meet Client-Partner requirements

Provide technical advice and direction to team members

Perform quality control by reviewing deliverables from consultants and contractors,



and conducting project site visits

Develop and manage service level arrangements

Manage and coordinate service line integration and collaboration within the business unit and between stakeholders

Support and promote regional and national objectives, as outlined in the Corporate Plan

Promote and manage business development opportunities

Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders

Ensure quality standards are met, in line with corporate and Client-Partner expectations

Manage risk

Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, and manage performance)

Other Conduct public consultations and presentations to promote awareness of programs

Respond to audit findings

Other duties as assigned

SKILLS General and Specific Knowledge Best practices, methods, trends and legislation in construction, engineering, architecture or environment services

Best practices and trends in strategic planning, financial management and human resources management

Project, contract and risk management principles

Health and safety management

Formal Education and/or Certification(s) and Experience Minimum: university degree in construction, engineering, architecture or environmental services or related field with six years’ relevant experience, or the equivalent

Preferred:



specialized knowledge, training or professional certification in one or more DCC service line

Abilities Use applicable computer software and operating systems

Apply project, contract and risk management techniques

Demonstrate leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP Lead and manage direct and indirect reports

Provide functional direction and advice to other employees and to Client-Partners

WORKING CONDITIONS Typical office setting with occasional travel

Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

Check out your benefits Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes: Health and Wellness 100% employer-paid annual sick leave, and health and dental premiums

$400 wellness allowance to help cover expenses such as a gym membership

$2,500 for mental health services on top of regular $2,500 paramedical coverage

Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family Life, accidental-death, and short-term disability insurance

Enhanced inConfidence employee and family assistance program

Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks

Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement Public-service pension

Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage

📌 Program Leader (Quebec City)
🏢 RPMGlobal
📍 Quebec City