Position Description

We are seeking a Senior Business Consultant to support business transformation, process optimization, and strategic improvement initiatives aligned with organizational goals. The role focuses on business analysis, operational excellence, stakeholder engagement, process improvement, and change management.

This is a hybrid role requiring attendance at our downtown Toronto office and/or the applicable work location at least two days per week. This requirement is subject to change at any time.

Your future duties and responsibilities

- Lead business transformation, process optimization, and strategic improvement initiatives aligned with organizational goals.
- Analyze current-state processes, identify gaps and inefficiencies, and recommend scalable solutions based on industry best practices.
- Drive end-to-end process improvement initiatives, including process mapping, root cause analysis, KPI definition, and performance optimization.
- Lead change management activities for complex initiatives, supporting stakeholder alignment, adoption, and successful implementation.
- Facilitate workshops and stakeholder sessions to solve business problems, define future-state processes, and enable decision-making.
- Provide strategic consulting support through business analysis, transformation planning, and operational excellence recommendations.

Required Qualifications To Be Successful In This Role

- 7+ years of relevant experience in business consulting, business analysis, transformation, or process improvement.




- Strong experience with business transformation and end-to-end process optimization.
- Demonstrated skills in process mapping, gap analysis, root cause analysis, KPI definition, and performance improvement.
- Experience leading change management activities and supporting stakeholder adoption.
- Strong stakeholder engagement, workshop facilitation, communication, and problem-solving skills.
- Ability to develop strategic, scalable recommendations aligned with business objectives.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000–$145,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees.



We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is significant to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Senior Business Consultant (Toronto)
🏢 CGI
📍 Toronto