About Jukebox Jukebox is a global online printing company known for premium print, specialty papers and finishes, and products made to a higher standard. From business cards and stickers to packaging, books and custom projects, we work with major brands, small businesses, designers and independent creators around the world.

The Role Jukebox is looking for an established Director of Social Media to lead our complete social media function across strategy, content, paid social, creators and community.
We are taking a bolder approach to social in 2027 and beyond. We want original work people choose to follow, stronger product launches, ambitious collaborations and a closer connection with the designers, creators and businesses that use Jukebox.

You will set the direction, build the team and make social media a major part of how Jukebox grows.

You will oversee Instagram, Tik Tok, You Tube, Pinterest, Facebook, Linked In and other relevant and emerging channels, with a clear purpose and approach for each. This is not a first Director chance. Previous employment in a formal Director or Head-level social media role, including direct team leadership, is mandatory.
What You'll Do Set and own the social media strategy, annual roadmap and role of each platform
Develop original content series, campaigns, product launches and collaborations
Own paid social strategy across Meta, Tik Tok, You Tube, Pinterest and Linked In, including budgets, audiences, creative testing and performance
Lead social content from the initial idea through production, publishing and review
Recruit, lead and develop the social media team
Build creator, influencer, ambassador and user-generated content programs
Oversee community management, social listening, brand reputation and responses to sensitive issues
Set clear KPIs and use the results to improve organic content and paid campaigns

Manage agencies, creators, production partners, technology and platform relationships





Who You Are You have led social media for established companies or major brand accounts and can clearly show the channels, teams, budgets and results you owned. You know how to build a social media function, not simply keep a content calendar full.

You have strong editorial judgement, understand what belongs on each platform and know how to turn creative work into measurable growth.

Qualifications At least ten years of professional experience in social media, content strategy or digital brand marketing

At least five years directly managing social media employees, including hiring, coaching and performance management

Previous employment in a formal Director, Head, Senior Director or VP-level social media role at an established company, brand or agency
Proven responsibility for major company or client accounts across organic content, paid social, community, creators, budgets and performance
Strong knowledge of Instagram, Tik Tok, You Tube, Pinterest, Facebook, Linked In and emerging platforms
Experience leading ongoing content, major campaigns and product launches from strategy through production and reporting
A record of measurable results across audience growth, engagement, traffic, conversion or revenue
Experience managing budgets, agencies, creators and production partners
Strong writing, editorial, analytical and presentation skills
Verifiable employment history and leadership responsibilities, supported by professional references
Preferred Experience Experience building or expanding a social media department
Experience with a premium consumer, ecommerce, retail, technology or design-led brand
Experience managing social media for audiences in both Canada and the United States
Experience in both agency and in-house environments
Experience with social commerce, affiliate programs or creator-led sales
An interest in print, packaging, design and creative communities
Work Schedule This is a full-time, in-office position based at Jukebox Headquarters in Richmond, BC. This is not a remote position.
Company Benefits Company events
Dental care
Vision care
Extended health care

Paid time off

📌 Director of Social Media (Richmond)
🏢 JUKEBOXPRINT.COM
📍 Richmond