Do you believe inputting the customer first?

Do you love to solveproblems and create solutions?

Do you have anexceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combinationof team spirit and desire for career focused growth will ensure a rewardingexperience in one of our fabulous locations!

This position reports directly tothe Service Manager.

This position is responsible for delivering superiorcustomer service while completing appliance repairs.

Responsibilities

- Conduct appliance diagnostics to determine root cause of issues
- Estimate the costs of repairs (parts and labour)
- Order parts and ensure inventory supply levels are sufficiently maintained
- Complete repairs on various brands and types of domestic appliances
- Update all service documentation, describing repairs in detail and reporting identification of repaired stock
- Adhere to all health and safety, security, building and departmental procedures
- Ensure the proper maintenance of shop tools

Qualifications

- High school diploma or equivalent
- 2 or more years previous experience and/or education in major appliance service




- Valid driver’s license (must be able to provide a clean driving abstract)
- Excellent written and verbal communication skills
- Highly developed technical, investigative, and analytical skills
- Punctuality and dependability a must
- Must be organized and detail oriented
- Appliance Technician certification or willingness to obtain one
- Domestic Appliance or Gas Technician 2 Certification and ODP would be considered assets

Why The Brick

- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- A dynamic workplace to showcase your leadership talents.

Trans Global is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [email protected]

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