Elevate customer service in the automotive industry as a Service Concierge with Genesis Maple. Engage with customers, manage service appointments, and provide vehicle maintenance expertise in this vital role.
Genesis Maple, part of Zanchin Automotive Group, seeks an experienced Service Concierge to enhance customer communications and service quality. This role involves advising customers, preparing repair orders, and acting as a liaison between customers and technicians. Applicants should have a strong background in sales and customer service, particularly in the automotive sector, with proven abilities in ERP and CRM systems.
Key Responsibilities:
• Sell vehicle maintenance and repair services effectively
• Liaise between customers and service technicians




• Explain maintenance needs and associated costs
• Schedule and follow up on service appointments
• Prepare accurate repair orders and invoices
Requirements:
• 1-3 years as a Service Advisor or in a similar role
• Secondary School diploma or equivalent
• Proficiency in ERP systems, like CDK/Reynolds
• Robust communication and organizational skills
• Detail-oriented with a commitment to quality service
Drive excellence in customer service and automotive care as part of the Genesis Maple team.
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📌 Service Concierge at Genesis Maple (Vaughan)
🏢 Zanchin Automotive Group
📍 Vaughan