Job DescriptionAs a Bilingual Customer Care Representative, you will serve as the primary point of contact for clients and field staff, providing exceptional customer service in both English and French while coordinating care requests and supporting service delivery.BenefitsCelebration and Recognition programsPart time and Full time opportunitiesComprehensive health and dental benefit plansEducation allowance for employees and familyEmployee Assistance ProgramEmployee perks and exclusive offersResponsibilitiesAssign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill setsBuild a care schedule for patientsEnter and update employee and patient data within computerized systemRespond professionally and courteously to calls and electronic communication from funders, staff, patients,



and familiesDocument and appropriately report all staff and patient interactionsQualificationsOne year administrative or office experience is an assetScheduling experience is an assetStrong computer skillsFluency in both English and French (spoken and written) is mandatorySuperior Customer service skillsAbility to effectively communicate both orally and writtenCompassion and empathy when interacting with patients and their familiesWork DetailsTime Type: Full timeCompensation: $21.85 - $26.01 per hourWe are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates participating in all aspects of the selection process.#J-18808-Ljbffr

📌 Billingual Customer Care Coordinator - $21.9 - $26.0 An Hour - Part Time (Winnipeg)
🏢 111013 ParaMed
📍 Winnipeg