Level 2 System Administrators are strong in all the most common and popular networking technologies. In addition to robust technical aptitudes, backed by at least 2 years of in the trenches experience, you should be prompt, polite and know the importance of communicating with clients and colleagues in a professional manner. The pace and demands in this environment are usually much greater than an "in-house" position.

You should be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange/Office 365, VPN's, firewalls, backup systems and more.

Position Responsibilities

Configuration and deployment of new computers

Documentation of Client Networks

Small Projects

Installation of client software

Adding email to a client’s phone

Assist Sr. Technicians on Larger projects

Configuration, installation and troubleshooting Microsoft Office

Understanding of and ability to install computer hardware such as RAM

Configuring and troubleshooting Microsoft server and desktop operating systems

Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup

Administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases

Takes ownership of tasks and follows through to ensure complete resolution

Takes a personal interest in, and responsibility for, quality of work they perform or are associated with

Ability to pay close attention to detail while performing technically detailed tasks

Ability to deal effectively with stressful situations





Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members

Understands that the success of individuals is measured by the success of their teams

Ability to quickly learn new technologies through the use of self-study materials and intuition

Ability to articulate technical information clearly and simply to non-technical people

Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution

Is self-motivated and can be self-directed when necessary

Enjoys sharing information, supporting others, and working on a team to achieve team goals

Knowledge, Skills, and Abilities:

Experience required with Windows desktop and server operating systems

Understanding of TCP/IP and troubleshooting Internet connectivity

Experience with routers, firewalls and wireless access points

Understanding of the relationship between switches, hubs, patch panels and connecting nodes to a network

Understanding of DHCP and DNS services

Credentials and Working Experience

You will have a minimum of two to four years work experience in IT, preferably in a helpdesk role

Minimum of 2 – 4 years experience with Windows server and desktop operating systems

Minimum of 2 – 4 years experience – Cisco Switching, VLAN, Routing, Firewalling Support

Minimum of 2 - 4 years experience - Server Hardware Support

Minimum of 2 – 4 years experience - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support

Required

Must have a valid Full G Canadian driver’s license

Must have a roadworthy car

Ability to work occasional evening and weekends

📌 Systems Administrator (Level 2) (Montreal)
🏢 RevNet
📍 Montreal