Stage Experience and Services Manager, StoresAt Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most‐loved beauty community and top of mind for every Canadian.Job ID: 289484Store Name/Number: NS‐Dartmouth Crossing (1626)Address: 77 Hector Gate, Dartmouth, NS B3B 0B8, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularVacancy Status: This position is for an existing, open vacancyAs the next Stage Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual‐focused role leads both the sales floor—our "Stage"—and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance Studio, including the Paid Services Beauty Advisor (PSBA) team who deliver personalized 1:1 services. With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals. Additionally, you will drive client engagement by innovating and executing in‐store events and classes. This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.What you'll be doing as a Client Experience & Beauty Services Manager at Sephora –Training & Development. Conduct Beauty Advisor training for recent hires and existing team members. Facilitate "Welcome to Sephora" and "Sephora 101" sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.Embracing Innovation.



Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in‐store experience.Client Experience. Manage the Services online reservation system, including publishing Beauty Advisors' availability and class schedules. Ensure adequate staffing to maintain a smooth client flow and efficient check‐in process.Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.We'd love to hear from you if :You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.You have a proven track record of coaching a team to company expectations and have a passion for training, development,



and education.You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.You have excellent time management skills that extend to your team and their efficiency.Bonus points if you have a passion or background in make‐up artistry or skincare services.You might not meet every requirement listed—and that's okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.Location, Availability, and Physical Requirements :On‐site: You will work at the location specified in the job posting.Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.Physical Requirements: You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.The Compensation, Perks, and BenefitsCompensation. Pay ranges from CAD$54,800.00 to CAD$68,500.00, with potential performance‐based bonuses and a competitive benefits program.Perks. Product discounts, exclusive brand events, and opportunities to learn through LVMH programs.Benefits. Health and life insurance perks, customizable coverage options, paid time off, and access to extensive learning and development initiatives.Education & Development. Training and support for internal mobility across Canada alongside LVMH opportunities.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. We utilize Artificial Intelligence technologies in our recruitment process to assist in initial screening and evaluation of applications.Join us and belong to something beautiful.#J-18808-Ljbffr

📌 Stage Experience And Services Manager, Stores - C$54,800 - C$68,500 A Year (Shubenacadie)
🏢 Sephora Canada
📍 Shubenacadie