Guest Service Representative (Full Time)Job TitleGuest Service RepresentativeDirect ReportStore ManagerDepartmentStore OperationsSummaryGuest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.Ideal candidates have excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.Core CompetenciesA Positive and Hardworking Attitude– A willingness to go the extra mile to provide customers with the best possible shopping experience.Solid Communication Skills– Ability to clearly communicate with customers and other staff.Resilience– Ability to remain calm and navigate through high‑stress situations.Behaviour & SkillsCustomer ServiceExcellent time management & attention to detailExcellent teamwork & collaborative abilitiesConfident & articulate communicationTrustworthy & positive attitudeUnderstanding of pet nutrition & needsAbility to lift 50 lbs.Job ResponsibilitiesCustomer ServiceServe and learn the immediate needs of customers and offer honest and sincere advice,



welcoming them to the Homes Alive community culture.Operate cash registers and accurately handle cash.Store AppearanceMaintain stock on the shelves; communicate product details for your section (price tags, sales signs, etc.); clean and face productsand shelves to provide the highest quality shopping experience.Employee ServiceSelf‑initiate service to co‑workers and leaders to assist with projects or tasks, fostering a culture and community of servantship.System MaintenanceComplete routine tasks specified in checklists & delegated by leaders, following proper system procedures for efficiency, effective communication, and inventory accuracy.Self‑DevelopmentTake initiative in opportunities to learn and develop skills or knowledge within Homes Alive to become a servant leader.A Day in the Life of a Guest Service RepresentativeEach day is dynamic and unique. Typical duties include helping customers find supplies for their pets, providing information about pet care and nutrition, assisting at the cash register, maintaining store appearance, and interacting with dogs and cats, occasionally offering treats.ScheduleFull‑time representatives work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday.Shifts are determined at the discretion of the Store Manager.Compensation$16.00/hrBenefitsDental careDisability insuranceExtended health careLife insurancePaid time off#J-18808-Ljbffr

📌 Guest Service Representative (Full Time) - $16 An Hour (Winnipeg)
🏢 Homes Alive
📍 Winnipeg