Group Benefits Specialist

About the Role

We are looking for a Group Benefits Specialist to support the administration and implementation of group benefit plans for clients across Canada.

This is a hands-on role involving benefits administration, plan setup, data analysis, testing, reporting, and problem-solving. The ideal candidate has strong group benefits knowledge, excellent attention to detail, and enjoys working with systems and solving issues.

Key Responsibilities

- Administer group benefit plans for assigned clients.
- Process employee enrolments, terminations, salary changes, life events, and eligibility updates.
- Interpret benefit plans, carrier contracts, and administrative guidelines.
- Respond to client, advisor, and carrier questions.
- Support the implementation and setup of new benefit plans.
- Configure plan designs, eligibility rules, coverage, and rates in perks systems.
- Validate employee and client data during implementations and system changes.
- Perform testing for system updates, payroll integrations, and carrier interfaces.
- Investigate and resolve benefit, system, and data issues.
- Analyze data and identify discrepancies or errors.
- Work with carriers, technology teams, and internal teams to resolve issues.
- Prepare reports,



reconciliations, and audit documentation.
- Support premium billing validation and data accuracy.
- Help maintain procedures, workflows, and process documentation.
- Identify opportunities to improve processes and client service.
- Participate in testing, training, and team improvement initiatives.

Qualifications

- 5+ years of experience in group benefits administration, preferably with a TPA serving small groups or an insurance company.
- Strong knowledge of group benefit plans and plan administration.
- Experience interpreting plan documents and carrier information.
- Experience using benefits administration systems.
- Strong analytical, problem-solving, and troubleshooting skills.
- Proficiency with Microsoft Excel and Microsoft Office.
- Excellent attention to detail and organizational skills.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Comfortable learning new systems and working in a fast-paced environment.

Contract Info / Information sur le contrat

- Job ID / No. du Poste: 60477835
- Open Positions / Postes Ouverts: 1

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📌 Group Benefits Specialist (Mississauga)
🏢 Fuze HR Solutions
📍 Mississauga