Customer Service Representative (Full-Time)Requisition Id: 387879Business Unit: LTLLocation: Mississauga, ON, Canada, L4W1E6What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications2 years of customer service experienceStrong computer, typing and 10-key skillsExperience with Microsoft OfficeAvailable to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualificationsTransportation experienceExcellent verbal and written communication skillsAbout the Customer Service Representative jobPay, perks and more:Pay starts at $23.59Extended health benefits (medical, dental and vision)Pension planLife insuranceDisability coverageWhat you’ll do on a typical day:Bill shipments according to applicable tariffs and pricing agreementsRecognize and resolve documentation errorsAssist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questionsPerform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billingProcess over,
short and damaged freight and related documentation for customer resolutionCustomer Service Representatives are required to:Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slipperyQualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to
[email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.Accommodation email must include:Your nameJob title with location (city/province) and requisition IDA clear description of the disability accommodation that you are seeking#J-18808-Ljbffr
📌 Customer Service Representative (Full-Time) - C$23.6 An Hour (Winnipeg)
🏢 Xpom
📍 Winnipeg