We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. As an Analyst, Business IT , you will play a critical role in bridging business needs and technology solutions. Working closely with business units and IT partners, you will consult with stakeholders to identify challenges, opportunities, and risks, transforming business requirements into practical and effective solutions.

You will contribute to optimizing business processes, supporting strategic initiatives, and ensuring that technology investments deliver meaningful value to both our teams and members. We're looking for a collaborative and analytical professional who excels at stakeholder engagement, business analysis, and continuous improvement. This is a Full-time, Permanent role based at our Vancity Head Office and will report directly to the Manager, Application Technology .

While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. Consulting with assigned lines of business to identify needs, challenges, risks, and opportunities Analyzing business processes and operational requirements to support strategic initiatives Developing process models, business cases, and supporting analysis deliverables Collaborating with business stakeholders and IT partners throughout project lifecycles Assessing business risks and recommending solutions that improve operational effectiveness Supporting the implementation and optimization of business and technology solutions Researching industry trends and emerging opportunities that may impact business operations Contributing to continuous improvement initiatives that enhance member and employee experiences Bachelor’s degree in business administration, Information Technology, Computer Science, Commerce, or a related discipline ~3+ years of experience in business analysis, business systems analysis, or a related role ~ Experience gathering, documenting, and validating f unctional and non-functional technical requirements ~ Experience facilitating stakeholder workshops and collaborating across multiple business units ~ Solid analytical and problem-solving skills with experience evaluating risks and opportunities ~ Proven ability to develop process maps, technical requirements documents, and other business analysis artifacts ~ Knowledge of business process redesign, operational improvement, and change initiatives ~ Familiarity with project delivery methodologies such as Agile, Scrum, or Waterfall ~ CBAP, CCBA, PMI-PBA, or similar business analysis certification is considered an asset Card Payments (Debit and Credit), Wires, AFT, e-Transfers, bill payments, etc. Knowledge of enterprise technology platforms and digital transformation initiatives Experience supporting large-scale business transformation or process improvement programs Analytical – Able to gather, interpret, and translate complex business needsand shift from gathering business requirements to translating business requirements into technical function and non-functional requirements.

Collaborative – Skilled at building strong relationships and facilitating engagement across business and technology teams. Curious – Driven to identify opportunities for process improvements and innovative solutions. Influential – Effective at communicating insights, recommendations, and business impacts to diverse stakeholders.

Solutions-Oriented – Focused on balancing business objectives, risks, and technological possibilities to achieve optimal outcomes.



The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities.

Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers. Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time.

Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone. Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA).

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we’re here to work with you to ensure your needs are met promptly and effectively.

📌 Analyst, Business IT (Vancouver)
🏢 Vancouver City Savings Credit Union
📍 Vancouver