Title: Appian Developer with AI*

Location: Toronto, ON Hybrid - 3 days in office

Duration: 6 MONTHS

Pay Range: C$50 INC

Skills: Digital : Appian BPM - Business Process Management(BPM)

Experience Required: 6-8

Role Descriptions

Supports stability and reliability of AI-enabled production systems by assisting with fixes| validating model behavior| and participating in root cause analysis for both application and model-related issues under guidance.

Assists in troubleshooting and resolving production issues (L1/L2)| including AI/ML model failures| data pipeline issues| and inference errors| escalating complex problems as needed to meet SLAs.

Monitors applications| AI models| and data pipelines| identifying anomalies such as model drift| data quality issues| or performance degradation| and supports implementation of preventive measures.

Contributes to problem management by documenting recurring issues| including AI model inaccuracies or failures| and assisting in root cause analysis and remediation.

Supports performance and stability of systems by implementing minor enhancements| model updates| prompt tuning (for generative AI)| or configuration fixes under supervision.

Assists with change and release activities| including model deployments| retraining updates| and configuration changes| ensuring smooth and low-risk production releases.





Collaborates with cross-functional teams| including data scientists| ML engineers| and business stakeholders| to support issue resolution and maintain service continuity.

Maintains and updates runbooks| documentation| and knowledge articles| including AI model behavior| monitoring thresholds| and troubleshooting steps.

Supports automation initiatives by identifying repetitive operational tasks and leveraging AI| scripts| or tools (e.g.| RPA| intelligent automation) to improve efficiency.

Learns and applies best practices in AI system support| including model monitoring| data governance| and responsible AI| while adhering to security and compliance standards.

Provides regular updates on assigned tasks| incidents| and AI system performance to senior team members| while continuously developing skills in AI/ML| data handling| and production support practices.

Custom Fields

Name: Assets

Value: None

Name: Requisition ID

Value: 10916655

Name: Parent

Value: IS-BFSI-Canada-Parent

Name: Work Location CDF

Value: ~Toronto 24th Floor~

Name: Child

Value: IS-BFSI-Canada 1.1-Group1

Name: Business Vertical

Value: CL-BFSI Americas

Name: Work Assignment Location

Value: Hybrid

Name: Type of Asset

Value: None

📌 Appian Developer with AI (Toronto)
🏢 Artech
📍 Toronto