You will be working on a 100% remote schedule as part of Fidelity’s dynamic working arrangement.

Fidelity Clearing

Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.The Application Support Developer serves as a member of Fidelity Clearing Canada (FCC) technology team in a technical support and developer role and maintains service quality for FCC applications currently in production. This role will be responsible for all aspects related to the application and development support of the FCC suite of products and will report to the Manager, applications and Development Support.

This includes responding to technical problems that occur abruptly and require immediate solutions, managing the ticket queues to ensure timely responses to incidents logged by clients, and supporting the Application Support and Core Development teams with defect, enhancements and application release work.

Application Support

Ensure that all requests raised by clients and users are handled timely and appropriately by possessing technical knowledge of operating systems, applications, and software development lifecycle Provide technical support to teams within the organization, and to external clients when required Update technical documents and procedures to reflect current state. Provide support for application deployments. Assist with systems integration when needed.

Collaborate with off‑shore Application Development Support Team. Support application enhancements and maintenance fixes within FCC/FIL/FIC/vendors ensuring they are successful and are well supported from a technology level. Assist in ensuring FCC technology policies and procedures are adhered to.

Minimize risks and adhere to change management practices.

The Application Support

Developer will remediate defects based on business and client priorities to address service disruptions, incidents,



and problems. Deliver quality customer service interactions to our internal and external customers to create a positive experience Take ownership of solving a customer’s problem promptly; Risk Management Identify risks and notify direct report of any concerns that are within your purview and recommend best business practice.

College

Degree or equivalent work experience ~3‑5 years’ experience in Development and Application Support role. ~ Experience building enterprise workflows (Appian platform) ~ Good understanding of Appian Objects such as Records, Sites, Actions, Expression Rules, Constants, Query Rules, SAIL Interfaces, CDTs, Process Models, Constants, Decisions, Integrations (Web API, Connected Systems etc.), Data Stores, Groups, etc. ~ Unix/Linux operating system and Unix scripts knowledge mandatory. ~ Experience with Waterfall and Agile Development Methodologies. ~ Experience with Ctrl‑M, Java Spring Boot, and REST APIs. ~ Hands on experience with agile methodology and the Atlassian stack (JIRA, Confluence) ~ Unix/Linux operating system and Unix scripts knowledge mandatory ~ Strong experience (3+years) developing and maintaining SQL(Oracle). ~ Java, PowerBI, Talend, ETL, Data Warehouse. ~ Low‑code, no‑code BPM solutions such as Appian would be an asset. ~ Salesforce or Dataphile platform would be an asset. ~ Working knowledge of HTML and Adaptive/Responsive Design ~ Data Management through Complex Data Types XSDs and SQL queries ~ Experience with cloud‑based implementations ~ AWS would be an asset. Strong technical insight and experience to advise, guide, challenge and support technical decisions.



Strong technical and troubleshooting skills.

Solid technical aptitude and able to adapt to new technologies quickly. ability to effectively communicate technical material to non‑technical users Ability to explain complex ideas to those with limited IT and systems knowledge. Customer service oriented Ability to work in a fast‑paced environment without direct supervision. That’s why we offer a competitive compensation package designed to support your success today—and your financial well‑being tomorrow.

Base Salary and Discretionary Performance Bonus: This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally‑protected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in the selection process. Canada's Top Employers for Young People Best Workplaces for Inclusion Best Workplaces for Today's Youth Best Workplaces for Women HRD - 5-Star Diversity & Inclusion Employer Designations TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here.

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📌 Application Programmers (Winnipeg)
🏢 Fidelity International
📍 Winnipeg