Status: Full-time Acquired by Tidan in 2018, this hotel is located in the heart of downtown Montreal.

The Marriott Château

Champlain is just a one-minute walk from the metro and is accessible via an underground passage adjacent to the Bell Centre. This iconic Montreal hotel was completely renovated in 2021 and features 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, with the capacity to accommodate up to 1,000 guests. Reporting to the Director of Front Office , the Assistant Front Office Manager supports the management and supervision of the Front Office’s daily operations.

The incumbent ensures a high-quality guest experience, engages and supports the team, and contributes to achieving the department’s objectives. Supervise and support the Front Office team in daily operations

- Ensure compliance with hotel standards, policies, and procedures
- Handle special requests, guest complaints, and complex situations
- Coach, engage, and support team members
- Contribute to the continuous improvement of guest satisfaction
- Ensure continuity of operations in the absence of management. Relevant experience in hotel Front Office operations and team supervision
- Strong leadership skills, autonomy, and an excellent customer service mindset
- Strong organizational and priority-management skills, with the ability to work effectively in a rapid-paced environment




- Knowledge of Marriott PMS and software systems is an asset;

Experience working in a unionized environment is an asset

- Diploma in Hotel Management or a related field is an asset
- Bilingualism in French and English, both spoken and written. Diploma in Hotel Management or a related field. Languages ~ Bilingualism in French and English, both spoken and written, is required for this position, as we serve an international clientele. Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. In addition to competitive salaries, we offer employee benefits, such as group insurance consisting of life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to healthcare professionals via the Employee Assistance Program. Personal days and vacations are scheduled according to the department and hotel you join. A bonus is also provided via our referral program, and much more. We believe in teamwork and are committed to creating a high-performance team, whether through training or solidifying team relationships. We admire our employees for taking on professional challenges, and we support them in their achievement.

📌 Assistant Front Desk Manager (Permanent, Full Time) (Montreal)
🏢 Montréal Marriott Château Champlain
📍 Montreal