ABOUT US

Done-Rite Tire & Auto is a full-service automotive repair facility in Thunder Bay, Ontario. We provide vehicle inspections, preventative maintenance, and a full range of repair services.

Done-Rite Tire & Auto is one of Thunder Bay’s leading tire suppliers. We are an authorized Bridgestone dealer and carry a large selection of Bridgestone and Firestone Tires. We also stock many other tire brands you know and trust, such as Michelin, BF Goodrich and Uniroyal tires .

We are Thunder Bay’s "friend in the automotive business." You can find out more about us at www.donerite.ca.

JOB SUMMARY

We are seeking an experienced, hands-on leader to help oversee the daily operations of our fleet-focused automotive repair and tire facility. This is a working management role requiring active involvement in quoting repair work, selling PLT tires, managing workflow, supervising staff, and ensuring the shop operates efficiently and profitably.

KEY RESPONSIBILITIES

- Help with daily operations, performance, and profitability of the automotive repair shop, PLT tire division, and front sales area
- Help lead the team in achieving monthly sales, gross profit, and operational performance targets.
- Help with work shop workflow and daily production to ensure repairs and installations are completed safely, efficiently, on schedule, and to company quality standards.
- Prepare accurate repair estimates, quotations, and work orders while ensuring labour and materials are billed accurately and appropriately.
- Safeguard company assets, including parts and tire inventory, by ensuring proper inventory controls, receiving procedures, storage practices, cycle counts, and loss prevention measures are followed.
- Maintain a strong working knowledge of the software systems, operational processes, and point-of-sale systems that drive the business, and act as an internal subject matter expert for staff support and operational compliance.
- Ensure company policies, operational procedures,



and administrative standards are consistently followed throughout all departments.
- Resolve customer concerns professionally and maintain a high level of customer satisfaction and customer retention.
- Prepare weekly staff schedules and manage staffing levels to support operational requirements and productivity goals.
- Monitor employee attendance, productivity, professionalism, and overall performance while promoting a safe and respectful workplace.
- Ensure all staff follow safe work practices, company procedures, and applicable workplace safety requirements.
- Lead recruitment, hiring, onboarding, and training of current employees.
- Assist with the ongoing development and improvement of operational processes, administrative procedures, and workflow efficiencies.

REQUIREMENTS In order to be considered for this position, candidates should possess the following qualifications:

- Strong background in automotive repair with mechanical knowledge.
- Proven customer service skills with the ability to build rapport with clients.
- Experience in sales, particularly in automotive services and tires.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Strong leadership skills with a focus on team development and performance improvement.

WHY WORK FOR US An Assistant Store Manager is compensated based on his/her skill and experience. . We are committed to our management team and provide them with the opportunity to grow their career and their earnings. An Assistant Store Manager will also enjoy the following benefits:

- Comprehensive Health & Dental benefits
- Long-Term Disability and Life Insurance
- Employee Assistance Program
- RRSP/DPSP Program
- Discounts on mechanical services and tires

Job Types: Full-time, Permanent Pay: $28.00-$36.00 per hour

Benefits

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount

Experience:
- retail management: 5 years (preferred)
- automotive service: 3 years (preferred)

Work Location: In person

📌 Assistant Store Manager (Thunder Bay)
🏢 Done-Rite Tire u0026 Auto
📍 Thunder Bay