Drive excellence as the Franchisee Operations Manager at Bento, focusing on locations from Pickering to Trenton. Enhance franchisee support and uphold food safety standards across your region. With a focus on operational excellence, you will be a driving force behind the success of franchise stores, ensuring high levels of performance and customer satisfaction.
The role requires a strong leader who will monitor financial performance, coach franchisees, and implement company guidelines effectively. An improvement-driven mindset is essential. Key Responsibilities:
- Ensure franchise compliance with Bento’s operational standards
- Conduct monthly audits and store evaluations
- Support franchisees with business operations and performance improvements
- Foster collaboration with franchisees and management
- Analyze customer feedback and operational metrics Requirements:
- Minimum of 5 years in multi-unit management in QSR or food service
- Preferred background in hospitality management fields
- Solid interpersonal skills and leadership experience
- Ability to manage multiple priorities effectively
- Travel and overnight stays are required Maximize franchise performance with your operational insight at Bento.