Join First National as a Bilingual Resolution Specialist to tackle collections effectively in Toronto, ON. This role emphasizes investigation and administration of delinquent accounts in a quick-paced environment. As a crucial member of the collections team, your main responsibility will be managing arrears while minimizing financial exposure.

This full-time position demands strong analytical and communication skills, adhering to company policies to resolve accounts promptly. With a focus on bilingual communication, you'll assist clients in budgeting to avoid future delinquency and handle various collection tasks. Key Responsibilities:

- Investigate delinquent accounts in your assigned portfolio
- Administer collections and manage portfolio effectively




- Minimize financial losses and protect corporate image
- Assist clients with budgeting to prevent future issues
- Process current payment arrangements and information

Requirements:

- Bilingual in English and French, required
- Strong analytical and problem-solving abilities
- Experience with MS Office and willingness to learn
- Ability to meet tight deadlines under pressure
- Team-oriented yet capable of working independently

Utilize your bilingual skills and analytical thinking to excel as a Resolution Specialist with First National in Toronto.

📌 Bilingual Collections Resolution Specialist (Montreal)
🏢 First National Financial
📍 Montreal