Elevate customer support with Fresh Prep as a Bilingual Customer Service Representative. Engage with customers via multiple channels to foster relationships and resolve concerns.

Fresh

Prep is seeking a passionate individual to represent customer needs through excellent communication skills. This hybrid role, based from home or in Ville-Saint-Laurent, combines technical support and product education while managing customer interactions efficiently. Working closely with various departments, you’ll ensure accuracy and service excellence in every interaction. Key Responsibilities:

- Provide technical and product support to customers
- Build relationships via email, phone, and social media
- Foster a community of Fresh Prep advocates
- Collaborate with teams to address customer inquiries
- Follow up on customer issues to ensure resolution

Requirements:

- 1-2 years of customer service or call center experience
- Fluent in both French and English
- Minimum typing speed of 50 words per minute
- Solid interpersonal and communication skills
- Good command of computer tools and adaptability

Deliver exceptional customer experiences and enhance Fresh Prep’s community relationship.

📌 Bilingual Customer Service Representative at Fresh Prep (Montreal)
🏢 Fresh Prep Foods
📍 Montreal