Lead hotel operations and ensure exceptional experiences as a Manager on Duty at the Blue Mountain Resort. Your leadership will inspire team engagement and guest satisfaction throughout the year.

Blue Mountain

Resort is seeking a Manager on Duty to oversee one of its four locations. You will collaborate closely with the Front Office and Housekeeping teams, driving high-quality service and encouraging a thriving workplace. This full-time role includes direct involvement in daily operations, enforcing safety procedures, and fostering a culture centered on guest and employee satisfaction. Key Responsibilities:

- Establish and manage success measures for team performance
- Promote a strong service culture for positive guest experiences
- Oversee daily hotel operations for seamless service
- Address guest and staff concerns efficiently
- Ensure adherence to safety and emergency procedures

Requirements:

- Hotel management or business degree preferred
- Minimum 2 years in Front Desk or Housekeeping roles
- Excellent communication skills
- Ability to manage agile guest relations
- Proficient in computer systems and tools

Lead a dedicated team in providing outstanding guest experiences at Blue Mountain Resort.

📌 Blue Mountain Resort Manager on Duty (The Blue Mountains)
🏢 Alterra Mountain
📍 The Blue Mountains