Job Title: Business Analyst - Senior

Location: Toronto, Ontario

Work Model: Onsite

Duration: 11 months

Extension: 1 Time

Must Haves

- Demonstrates experience facilitating stakeholder interviews, workshops, JAD sessions, and requirements-gathering activities.
- Demonstrates experience developing current-state ("As-Is") and future-state ("To-Be") process models.

Description / Responsibilities / Skills

Responsibilities

- Provides a comprehensive range of I⁢ business analysis services for clients with diverse business and technological needs.
- Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
- Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
- Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I⁢ initiatives
- Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions
- Monitors progress, resolves problems and reports regularly to I⁢ management and stakeholders

Deliverables

- Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
- Experience developing strategies, preparing business cases and cost-benefit analysis
- Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
- Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope

Experience & Skill Set Requirements

Functional Skills (35%)





- Demonstrates experience eliciting, analyzing, documenting, and validating business and system requirements.
- Demonstrates experience documenting business processes, business rules, use cases, user stories, and acceptance criteria.
- Demonstrates ability to identify business needs, process improvements, gaps, risks, and opportunities.
- Demonstrates experience supporting business process re-engineering, transformation, and modernization initiatives.

Technical Skills (25%)

- Demonstrates proficiency with Microsoft Office Suite, Visio, Azure DevOps, Jira, or equivalent tools.
- Demonstrates experience working in Agile, Scrum, Waterfall, or hybrid delivery environments.
- Demonstrates experience creating process maps, workflow diagrams, and business models.
- Demonstrates understanding of application development lifecycles, testing, implementation, and change management.
- Demonstrates knowledge of UX principles, accessibility requirements, and service design methodologies.

Communication and Stakeholder Management Skills (35%)

- Demonstrates strong verbal, written, presentation, and facilitation skills.
- Demonstrates ability to communicate effectively with both technical and non-technical stakeholders.
- Demonstrates experience building consensus and managing stakeholder expectations.
- Demonstrates experience preparing business documentation, reports, presentations, and recommendations.
- Demonstrates robust organizational skills, including managing competing priorities and meeting deadlines.
- Demonstrates ability to identify and communicate risks, issues, dependencies, and impacts.

Public Sector Experience (5%)

- Demonstrated experience working with Subject Matter Experts (SMEs), especially in public sector environments.
- Familiar with accessibility (e.g., AODA), privacy, and UX design.
- Experience navigating complex organizational structures and approval chains.

📌 Business Analyst – Senior (Toronto)
🏢 InnosysTech
📍 Toronto