Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.

Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity. Review completed schedules with People Lead.



Tours assigned areas with the Coach and team associates to validate and identify training opportunities.

Develops associates through teaching and training and provides feedback as needed. Contributes to a protected, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris. Complete GTA/Workday tasks and supports Management.

Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates. Le taux horaire minimum pour ce poste débute à 21.85.

Walmart will accommodate the disability-related needs of applicants and associates as required by law. 75 Simonds St N, Granby, QC J2J 2S3, Canada Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better.

📌 (CAN) General Merchandise Team Lead (Eastern Townships)
🏢 Walmar
📍 Eastern Townships